With over 145 million active users per month, Twitter is one of the most popular social media platforms that is well worth building a presence on. As far as business communication and marketing is concerned, Twitter remains one of the primary social media platforms to create connections, spread the word, and build your brand. So many things come into play, such as the experience that you …
Customer Service
How to Leverage Graphics to Create a Positive User Experience
Imagine being stuck on a webpage that reads like an endless word document containing streams of black-and-white text. Not only are you unlikely to actually read the text, but such a website would also not generate feelings of community engagement, trustworthiness, and authenticity. The same applies to social media; graphics speak to our audience and help us foster a positive environment. …
3 Companies That Help Make Stencil Amazing
Over the years, we've been lucky enough to have a number of people write posts about Stencil. In some cases, they've written about how it's helped them with their business. In others, they just wanted to share specific features with their subscribers because they knew they'd find it interesting. Those writers have helped us grow our business by introducing more people to Stencil. And it's …
What Businesses Can Do To Make Customers Happy
How do you feel when a business does something uniquely right? You know the type of service that's impeccably good you have to let everyone know about. Businesses are always looking for new ways to gain customers. What they should look for and ask themselves is what it takes to keep and make customers happy. We have some interestingly simple tips. Let's get to it! …
Why Your Customer Service Strategy Needs a Personal Touch
“Thanks for calling Every Company's Customer Service. This call could be recorded for quality assurance. Para servicio en español, diga español.” Humans are smart. First, we replaced horses with cars. Now, we've become so advanced as a species that we've eliminated the need for human interactions. Or have we? …