A few frequently asked questions

Some common questions we get about Stencil

What exactly is Stencil?

Stencil is the web's favorite online graphic design tool. The fastest, easiest and most efficient way to create visuals for social media, blog posts, emails, presentations or just about anything!

How can Stencil help me?

Visual content is 40 times more likely to get shared on social media than other types of content. Stencil helps you create visual content faster than ever before. We also offer millions of amazing photos, icons and quotes built right into Stencil, right at your fingertips.

What do I get with a Stencil Pro or Unlimited?

With a Stencil Pro account you can save up to 50 images every month, have access to our premium templates, upload logo / watermarks and save up to 100 favorites.

With the Unlimited plan, you can save as many images as you'd like each month along with all the great Pro features.

How do I use Stencil?

You can use Stencil by visiting our in-page app or can you install the Chrome Extension, Firefox Add-on, Safari Extension or WordPress Plugin.. With our browser addons, you can highlight text anywhere or right-click images on the web to create amazing visuals on-the-go!

Can I cancel any time?

On our monthly plan, you can cancel at any time! No long-term commitments there. On our yearly plan, you get a great discount for paying for the full year in advance...If you change your mind, there's always a 7-day money back guarantee!

How does the money-back guarantee work?

If you're at all unhappy with your Pro or Unlimited account within 7 days of upgrading, we'll give you a full refund...and even stay friends!

So free accounts get 10 free images per month?

Yup! You'll get to save, download or share up to 10 images per month, for free. Every month, we'll refill your free images back to 10 :)

Are all the images and icons royalty-free?

Absolutely! All of the photos and icons in Stencil are royalty-free and safe to use! They are sourced from trusted providers and can be used personally or commercially, with no attribution required. Some examples include social media graphics, blog/website images, ads, posters, t-shirts, eBooks...or practically anything. For more detailed information on usage, learn more.

Can I share my account with my team?

Each Stencil subscription is for use by one user only. If you have a virtual assistant or someone who will be using Stencil for you within your organization, that's alright, but sharing accounts with other organizations is not allowed.

What is your refund policy?

If you’re at all unhappy within 7 days of signing up, contact us for a full refund. Monthly recurring payments (other than your 1st month within 7 days) are non-refundable. However, if you're on our yearly plan, refunds are available 7 days from when your card is charged.

Stencil is the web's favorite graphic design tool.

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